By becoming a customer you consent to receive from us our marketing communications and details of special offers or products which we may think may be of interest to you, unless you expressly ask not to be contacted in this way when you make your booking with us. Your information will be held for our internal use to allow us to improve the services and products we offer, your customer experience, and to enable us to comply with our contractual obligations. If you telephone us, calls may be recorded for training and quality purposes. We will only share your personal information with our authorized travel service providers, and only as necessary in order to complete a transaction that you have specifically requested. We do not sell, rent or trade your personal information to third parties for marketing purposes without your express consent. Your details may be provided to security or credit checking companies, public authorities such as customs/immigration if necessary, or to others as required by law.
We may also pass your details to any successor to our business (or any relevant part of it). Information you provide may also be used for statistical purposes. For further details please refer to the section ‘IP addresses and Cookies’.
Due to the global nature of the infrastructure of the internet please be aware that controls on data protection outside the EU & UK may not be as strict as it is in your region.
A cookie is a small file that a website transfers to the cookie file of the browser on your computer’s hard disk so that the website can remember who you are. Cookies identify the computer you are using, not you personally. On www.sanaratravels.com we use Google Analytics to understand which website pages you are visiting and to help improve the customer journey through the website and site effectiveness. This data allows us to improve the quality of your visit and develop programs, navigation and content that will be of interest to you. Google Analytics leaves cookies on your browser but this does not identify you personally. We currently do not use third party cookies or web beacons. The website www.sanaratravels.com system is protected by firewalls. We collect information about your computer (not your name, address, email address or telephone number) through your permanent cookie file for the purpose of assessing the effectiveness of site content and traffic. This data allows us to improve the quality of your visit.
The reason for and scope of the data acquisition and information about the way in which the data is processed and used by Facebook, as well as the user’s rights in this respect and settings options for protecting the users’ privacy can be found under: http://www.facebook.com/policy.php. Facebook does not permit access to user accounts or share personal information with us at any time.
If you are a member of Facebook and do not wish Facebook to collect personal data via this homepage and to link this with your data stored on Facebook, please log off from Facebook before visiting this website. You may also block Facebook’s plugins using add-ons for the user’s browser, for example, the “Facebook Blocker”.
You have the right to ask us in writing for a copy of the information which we hold about you (for which we may charge a statutory fee). Any request should be addressed to our postal address in Colombo. (contact us page) If you believe that any of your personal information that is held or being processed is incorrect then please contact us immediately at the postal address or email address.